Documents required are mentioned above. At the airport. See more details in check-in timing. Passengers can also download this form here , complete it and bring this form to the check-in counter.
Vietnam Airlines offers the additional seat service for baggage onboard the aircraft. For fragile, bulky, or valuable items such as musical instruments, paintings, and antiquities, etc, passengers may reserve seat s beside them to secure their belongings during flight. The cabin baggage weight must not exceed 75 kg per seat, and the pressure on the seat must not exceed 0. Bicycles to be carried as checked baggage include all kinds of regular bikes, sport-bikes, powered bikes operated by thermo-battery or electric-battery etc….
Vietnam Airlines offers transport services for sporting equipment such as golf clubs, ski gear and diving instruments as checked baggage. Vietnam Airlines provides complimentary transportation services for foldable carriage devices such as prams, infant strollers, wheelchairs, and pushcarts. Passengers are required to be presented at the airport early enough to complete all procedures before their flight.
Register Special Baggage Service. Special baggage charges are applied on flights operated by Vietnam Airlines. If a portion of travel operated by other airlines, passenger must have permission to carry special baggage by those airlines.
The refund fee shall be applied if you cancel the Special baggage service after reservation and payment. If your itinerary includes sectors operated by other airlines, the Special baggage policy of other airlines shall be applied for these sectors. Matches, Lighters, Flammable Liquid for example: gasoline, cajeput etc. Fire Extinguishers, Dry Ice over 2.
Currency, jewelry, camera, laptop, mobile phones and lithium battery for electronic equipments E. G Power Bank etc. For more details about regulations of restricted goods carried by passengers, please kindly read below information:. Lithium Batteries.
Electronic Cigarettes. Dry ice. Liquids, aerosols and gels. We aim to deliver the baggage to the correct destinations. However, sometimes baggage may be damaged, delayed, or does not reach the destinations due to inclement weather or facility requirements.
Vietnam Airlines will do our utmost to resolve the problems. Upon arrival at the airport, passengers recognize that their baggage has been delayed, missing, lost or damaged, please contact the staff of Vietnam Airlines at the airport and submit a claim report. Your claim report will be registered and then passengers will receive a Property Irregularity Report PIR with a reference number.
Passengers can download Baggage Claim Form. Please refer to the Liability Release of Checked baggage for more details. We will initiate the tracing of your baggage through our worldwide computerized tracing system and will keep passengers informed of the status of their baggage. If passengers have filed a report already, the file reference eg HANVN can be used to trace their baggage online.
We will notify passengers as soon as their baggage is located and will be delivered to the specified address, subject to local customs regulations.
Alternatively, passengers may collect their baggage at the airport and we shall be glad to reimburse the transport cost.
A search can be extended to up to days if passengers wish so. In the case of code shares operated by other companies, please contact the operating company. Lost property that is discovered within the cabin will be kept at the airport of arrival. Depending upon what it is, the unclaimed property found in the cabin will be held by either the Vietnam Airlines baggage office or local airport authorities. If passengers have found personal items that have been left behind in the aircraft cabin, please contact us immediately.
Passengers should personally pick up their own checked baggage at the airport baggage conveyor belt upon arrival. In the event that passengers have forgotten to retrieve their baggage, please contact us immediately. If your baggage is not picked up, Vietnam Airlines will store it for 90 days and assess applicable storage charges.
If a passenger fails to claim their baggage within 90 days, its disposal is subject to Vietnam Airlines' discretion. If your lost article is found, it will be immediately delivered to the place of your choosing. Passengers will be responsible for any shipping fees. Items discovered in airport facilities other than the cabin may be kept at the airport building in question, or at a police station. Please inquire using the relevant contact details. This website is using cookies.
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Add more flight. The most important word of advice is to avoid packing prohibited items, such as spray paint, tear gas, sharp objects knives , loaded guns, self-defense items such as pepper spray, as well as flammable or explosive items like matches.
Read more : Can you take a pen on a plane? Carry-on luggage restrictions are different from one airline to another, but you will often find them to be between 11 and Again, you must check the details with your preferred airline. It will take up less of the weight limit than the bulky suitcase. The staff at the airport may weigh your bag. Any bag that exceeds the weight restrictions will have to end up in the checked luggage.
Except for one carry-on bag, you can bring one additional personal item. More about that in the section below. In an airline vocabulary, a personal item is an additional carry-on item that can fit in the space below the seat.
They must measure less than 18 x 14 x 8 inches or 45,7 x 35,5 x 20,3 centimeters. So, whether you want to take your purse, your laptop bag, a backpack or a briefcase, it must fit under the seat in front of you.
It is recommended to keep all of your valuables such as watches, jewelry, wallet, money, passports and IDs in your additional bag. Imagine the fear of losing your passport in the checked luggage. Keep in mind that the larger your personal item, the less space will be available for your feet. Diaper bags, coats, child safety seats and assistive devices, including breast pumps , strollers and walkers, won't be counted toward your carry-on allowance.
Generally, airlines also allow passengers to carry on bags from the airport's duty-free shops in "reasonable quantities. Kathryn Walsh has been writing about travel topics for more than 10 years, but has been feeding her inner travel bug for much longer.
Airline Packing Rules for Overseas Travel. Carry-On Rules for Air Travel. Travel Tips. If traveling overseas, make a copy of your passport. Keep a copy of your itinerary with you, showing flight numbers and hotel names and phone numbers. Featured Blowout Sale New. Travel Accessories. Duffel Bags. You have no items in your shopping cart.
Use code SAVE10 at checkout. Airline Luggage Restrictions. Aer Lingus EI. Aeromexico AM. Air Canada AC. Air France AF. Air New Zealand NZ. Alaska Air AS. Alitalia AZ. All Nippon Airways NH.
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